Australia closed on a Friday. We were told on a Thursday.
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Anonymous
I'd been at Deliveroo Australia for two years. We knew things were difficult — the IPO had been a disaster, the share price was somewhere no one wanted to look. But the message from leadership had been consistent: Australia is strategic, we're committed to this market.
We were called to an all-hands on a Thursday afternoon. The announcement was that the Australian operation would cease by end of business Friday. That was it. One day.
Processing the shock, the logistics, the practical questions about pay and notice and references — all compressed into twenty-four hours. Most of us didn't get to say a proper goodbye to the restaurant partners and drivers we'd built relationships with.
I've thought about the "we're committed to this market" messaging. Either they didn't know how close it was to ending when they said it. Or they knew.
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This story has been paraphrased from a publicly shared account on Sydney Morning Herald / Guardian Australia (Aug 2022) — Deliveroo Australia closure. The original words are not reproduced; the account is paraphrased to preserve the experience while protecting the original poster. We do not claim this as a first-person Office Tea submission.